E-Commerce Logistics & Fulfillment. Delivering the Goods.pdf

E-Commerce Logistics & Fulfillment. Delivering the Goods PDF

Deborah-L Bayles

Almost 40% of the cost of selling online takes place after the customer presses the Buy button. At that moment-when the visitor becomes a customer-the most crucial port of the relationship begins. Payment processing, order fulfillment, product delivery, and product returns handling are the largest gaps in electronic commerce today. These essential but unglamorous, messy, and often expensive functions are not optional in true e-business. They can make or break your customer relationships, profitability, and future business.Identifying and managing these functions, termed e-commerce logistics and e-fulfillment, are the subjects of this book.Inside, find helpful advice on how to:• Ensure your customers receive the products that they order from your Internet site in a timely, efficient, traceable way.• Set up a rock-solid e-commerce infrastructure and calculate the return on investment• Evaluate shippers and online shipping tools• Tackle payment processing, online fraud, and U.S. and global taxation issues• Provide superior customer service• Evaluate third-party logistics providers and select outsource fulfillment partners• Handle the inevitable product returns (reverse logistics)Useful tools such as planning templates, checklists, and spreadsheets are included throughout the book and on a special Web site at www.bayles.com, Whether youre on electronic commerce or logistics practitioner or provider, this book will be an extremely useful addition to the How To books of your library.

E-commerce logistics and fullfilment, delivering the goods ...

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9780130303288 ISBN
E-Commerce Logistics & Fulfillment. Delivering the Goods.pdf


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Notes actuelles

Sofya Voigtuh

surprisingly e-commerce, which has shifted market share from the B2B to the ... delivery requirements (e.g., hanging goods) will favor mostly human delivery as ... fulfillment process, but even more importantly, the logistics center needs to be ... 10 Jun 2019 ... As e-commerce continues to rewrite the playbook for just about every ... and delivery network, and upping the ante to one-day delivery of goods ... case of third-party logistics companies (3PLs) that provide fulfillment services, ...

Mattio Müllers

DELIVER on 8 + 9 October 2020 in Amsterdam is Europe's largest elite event in retail operations. Most popular e-commerce portals (e.g. Flipkart, Snapdeal, Amazon, ... with the portal while the portal offers services like Fulfillment (logistics of delivering paid ...

Noels Schulzen

E-Commerce Logistics & Fulfillment Delivering the Goods by Deborah L. Bayles ISBN 13: 9780130303288 ISBN 10: 0130303283 Paperback; New Jersey, U.s.a.: Pearson Education, December 18, … E-Commerce Logistics and Fulfillment: Delivering …

Jason Leghmann

[PDF Download] E-Commerce Logistics & … 10/01/2016 · [PDF Download] E-Commerce Logistics & Fulfillment: Delivering the Goods [Download] Full Ebook

Jessica Kolhmann

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